Shipping and Delivery
We want to ensure that your products arrive safely and in a timely manner. Our shipping and delivery process is handled by our trusted vendor, Qikink. Below are the details of our Shipping and Delivery policy.
How Shipping Works
All products are manufactured, packaged, and shipped by our vendor, Qikink. Once your order is placed, Qikink will handle the entire fulfillment process, including:
1. Manufacturing: Qikink will carefully manufacture the product based on your order details.
2. Packaging: The product will be securely packaged to ensure safe delivery.
3. Shipping: Qikink will ship your product through one of their trusted delivery partners. You will receive a tracking number once your order is shipped, so you can track your package in real-time.
Shipping Times
Shipping times may vary based on your location, product availability, and the delivery partner used. Typically, your order should arrive within 5-7 business days after shipment. However, please note that during peak seasons or due to unforeseen circumstances, shipping may take longer.
Shipping Fees
Shipping fees are calculated at checkout and depend on the size, weight, and delivery location of your order. Any applicable shipping fees will be included with your purchase.
Tracking Your Order
Once your order has been shipped by Qikink, you will receive a tracking number via email. You can use this number to track your order directly on the delivery partner's website.
International Shipping
Currently, we only ship to locations within India. If you're unsure whether we deliver to your location, please feel free to contact us at support@poqolo.com.
Damaged or Lost Items
If your item arrives damaged or is lost in transit, please contact us immediately at support@poqolo.com with your order details and photos of the damaged item. We will work with Qikink and the delivery partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or need assistance with your order, feel free to reach out to us at support@poqolo.com.
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